WATCH REPAIR
NEAR
Find the right watchmaker in your area, to have your watch repaired. Talk to the watchmaker about your watch here. Pay securely and conveniently and hand in your watch personally on site.
WATCH REPAIR
FROM HOME
Send your request directly to us, to have your watch repaired. Assign us and pay safely and conveniently. After we fix your watch, we will send your watch back to you with our jeweler shipping service.
WATCH REPAIR
NEAR
Find the right watchmaker in your area, to have your watch repaired. Talk to the watchmaker about your watch here. Pay securely and conveniently and hand in your watch personally on site.
(POSSIBLE IN SHORT)
WATCH REPAIR
FROM HOME
Send your request directly to us, to have your watch repaired. Assign us and pay safely and conveniently. After we fix your watch, we will send your watch back to you with our jeweler shipping service.
That is what sets us apart
GOOD WORK
We have high standards when it comes to repairing jewelry and watches. We have therefore put together a team of watchmakers, who has years of experience in repairing watches.
LOVE OF DETAIL
It is important to us with every repair, Implementing your wishes and paying attention to detail, use the right materials and tools, so that the repaired watch lasts really long this time.
FAIR PRICES
Due to the large number of watch repairs, we have simplified our way of working and thus offer a high quality standard at a fair price for you and our employees.
FAST PROCESSING
In our chat you will receive an answer to your question within seconds. We will answer inquiries by e-mail within 2 Hours. You will usually receive your repaired watch within 2 Weeks back.
Customer opinions about the watch repair service
Have your watch repaired by Juwelle Online Jeweler Watchmaker Service
Does the repair of a wrist watch make sense?? A wrist watch is a high-quality accessory with which often beautiful memories are associated. It is difficult to separate from such a souvenir.
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First of all, there are several factors, that have to be considered, to be able to measure the usefulness of a watch repair. These factors include the value of the watch and the nature of the defect. While old clocks can be repaired, With a modern quartz watch, a simple battery replacement is usually the death sentence. In this respect, repairing a quartz watch is usually not worthwhile. The works are considered a single-use product. Buying a new watch is cheaper than repairing the defective model. The first knowledge arises from this. Inexpensive products with a comparatively low quality are hardly suitable for having a watch repaired.
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The watch repair of high quality models
The game is different with high-quality quartz watches, which go back to well-known manufacturers. The high quality models have lower failure rates. So they live and run longer than the inexpensive variants.
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The clock repair of quartz clocks and mechanical clocks
The mechanical watches stand in direct contrast to the quartz watches. As the name suggests, mechanical wristwatches are clockworks, which can be easily repaired. An exchange of individual parts is possible.
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Manufacturer, Certified watchmaker and independent watchmaker - these are the differences in price and performance
The manufacturer has the advantage of having the required spare parts and the plans for the watches. He knows the movement firsthand and is familiar with frequent defects. Like the manufacturer, the certified watchmaker must attend training courses at recurring intervals and find out about new models.
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The independent watchmaker rarely charges a flat rate. The prices for watch repairs can vary greatly. Compared to the manufacturer's flat rate, the offers from independent watchmakers are low. However, the manufacturers and the certified watchmakers can issue a new guarantee after the repair. Hiring a freelance watchmaker and having the watch repaired there runs the risk of not being issued a guarantee.
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ANY QUESTIONS? USE OUR CHAT.
Have old watches repaired
In the case of old wristwatches, the price of the watch repair often exceeds the value of the model. Go by the price alone, a watch repair is not profitable. However, an old wristwatch is sometimes a family heirloom or a special gift, that you don't just want to part with. Accordingly, no alternative to the watch repair is compared.
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You would rather opt for a repair at a good price-performance ratio. The signs of aging of mechanical wristwatches include damage to the case and the hairspring, broken teeth, a broken dial or cracks in the glass. A watch repair of an old model corresponds to a restoration. A restoration requires the experience and knowledge of specialists. Numerous companies have specialized in repairing old wristwatches. They are familiar with the peculiarities of the clockwork. You know, where to buy spare parts and which parts can be exchanged. A watch repairing an outdated time indicator, should only be carried out by a specialist.
Like an old car, Restoration work is cost-intensive even on an old watch. This is not just due to the numerous work steps, but also due to the low supply of spare parts. Would you like to have an old watch repaired?, you don't have to replace all parts at one time. Either you can choose to have a watch repaired in stages or you cannot have some parts of the watch repaired. The latter offers you sentimental added value. In theory, all parts of the watch can be exchanged, however, you will have a new watch and nothing will be left of the heirloom. One cannot speak of an original. In addition to the sentimental value, the material value of the watch is lost. The replaced parts of the watch have new serial numbers and this reduces the sales price. It is better to keep the watch in its original state and to exchange as few parts as possible.
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Warning of DIY clock repairs
A watch repair is an expensive pleasure. Many owners attack themselves in search of cheap options. We strongly advise against repairing a watch in-house. Both the construction and the repair of a clock can be traced back to a craft, that has to be learned. A wristwatch is a filigree product.
The inner workings of the wristwatch are sensitive and can be damaged quickly. An inexperienced grip is sufficient, to enlarge the defect. Hobby watchmakers worsen the condition of the watch. Loosen a screw here and turn a wheel there, can damage the clockwork enormously. In contrast to amateurs, watchmakers have many years of experience and are familiar with the peculiarities of the manufacturers. They know how to fix a watch, without damaging their functionality. It is therefore better to have a watch repaired, than to carry out repairs on your own.
Are you interested in the craft, then they can fall back on courses. In larger cities, some watchmakers offer courses for beginners. Would you like to start an experiment on your own, then they can try their hand at cheap watches. Old mechanical watches work well, which can be bought cheaply online. It is also worth looking over the shoulder of the watchmaker, where you can have your watch repaired. Is it just a matter of small hand movements, these may even be carried out at the shop counter.
Juwelle – The online jeweler jewelry service
Juwelle is a website, that connects trained watchmakers with consumers. With Juwelle you can send your defective watch to a selected watchmaker from one of our partner networks. We at Juwelle are not watchmakers. But we offer you the opportunity to have your watch repaired.
In 3 simple steps to get your watch repaired
1. Submit a request for a watch repair
Click the button “Request repair of the watch” and you get to our watch repair request form. There you state, what exactly we should repair. At best, upload photos to us.
2. Estimate with exact dates for the watch repair
After we have carefully checked your details about the watch repair, we will email you a quote and tell you how long it will take to repair the watch.
3. Send the watch in for repair
Send us your watch for repair in a well insured package to: fruittune in Regensburger Str. 25 in 12309 Berlin. We would also be happy to pick up your watch with our jeweler shipping service.
After we receive your watch, we will send you a notification of receipt. Once your watch has been repaired, we will send them back to you with our jeweler shipping service.
Why the watch is worth repairing
PERSONALLY
Instead of buying a new watch, it is worth having your watch repaired. After all, memories hang on your watch, from the family and your partner. It is therefore worth repairing your watch.
SUSTAINABLE
By having your watch repaired, you protect the environment. The fewer new watches are produced, the less water and important soil materials are consumed. In doing so, you are doing something good for the environment.
QUALITATIVE
Qualified watchmakers work for us, who have been doing their trade for decades and have carried out a wide variety of watch repairs. So the repair is at a high level.
UPCYCLING
We have watches listed in our shop, made from materials already in use, to do something good for the environment. We have carefully selected the upcycling watches.
Advantages of jewelery and questions about watch repairs
Experienced watchmakers specialize. For example, they certify themselves to repair clocks from certain manufacturers. Your specialist areas are narrowly defined. The spare parts, which are necessary for the corresponding watch to be repaired, receive only the contractual partners. The focus of work of the watchmaker concerned is different. While some see your core work in restoration, the others get along with new wristwatches.
At Juwelle, we work closely with a partner network, that allows us to present watchmakers with differentiated services. So you are certain to be the ideal service provider for your watch repair. At the same time, we know how to list local providers for you. The nerve-wracking search for the right watchmaker is no longer necessary with Juwelle. You can scroll through the offer from home and compare the providers. The trip and the appointments for a first impression are canceled. You don't even have to leave your house to have your watch repaired.
A minimum number of maintenance work is required?
Of course, a quality model does not always have to be repaired. However, it is recommended that a mechanical watch be overhauled every three to five years. The information is a general guideline, which can differ from manufacturer to manufacturer. It is ideal to pay attention to the manufacturer's specifications. You should take individual circumstances into account. Signs of an overhaul include damage to the inside of the glass and impaired functionality.
Check your watch for water resistance regularly. With a quartz watch, the moving parts must be cleaned and lubricated. Inaccuracies in the clock indicate a revision. It is also important to note whether the battery drains quickly or whether the watch is leaking. These are all characteristics, which indicate a watch repair. Sometimes only a few steps are necessary, to have your watch repaired and get it working again.
ANY QUESTIONS? USE OUR CHAT.
What is meant by a revision??
A wrist watch is a complex device, which is put together from numerous individual pieces. This is small- and small parts, all of which have a task. The balance is insatiable in a watch. The movement creates friction and stresses the parts. The lubrication gums up like in a machine and the friction increases. In the end, it's friction. It is therefore important to keep the friction low. The watch is not only cleaned during an overhaul, but also disassembled. As with a watch repair, inoperable parts are replaced. The barrel is then adjusted. This is followed by the test phases. An overhaul prevents the watch from being repaired later. As with a car, the inspection prevents damage in a filigree clockwork.
How is it decided whether a watch is repaired??
The network of watchmakers is fed by various specialists, each familiar with different brands. It doesn't matter if it's a chronograph, an old heirloom or a pocket watch, an expert has been found for each model. The watch repairs of fine mechanical watches are preferred. However, the watch repairs to the models of some high-end manufacturers cannot be accepted by the watchmakers from the network. This goes back to the specifications of the companies, which do not allow repairs or do not supply the watchmaker with spare parts. We exclude the revision of clocks and grandfather clocks. In addition, the watches must have a minimum value of 100 Have euros. We ask for your understanding in this regard. You can use our free of charge and without commitment Inquiry form to complete. You will be informed immediately about the rejection of a watch.
How do I measure the value of my watch? What should I enter in the form?
The value of the watch is one of the mandatory fields in our form. The value of the watch assumes the shipping method. Up to a value of 1500 Euro we choose DHL shipping. Clocks, that exceed this value will be sent with a value mailing. So that we can keep the shipping cost-effective for you, it is important for us to know the value of the watch. The insurance premium is based on the value of the. Consciously raise the value of your watch, there is no benefit to you.
Is there insurance cover for my watch during transport??
And. Your watch is insured during transport. In the case of high-priced watches, we choose a value shipping. The watches are then stored in safes.
What happens, if my watch is damaged or lost?
We are careful to make the shipping safe. We do everything in our power, to ensure safe shipping as best as possible. The cases amount to a minimum of either damage or loss. Your watch is insured as described in our terms and conditions and described in the insurance conditions. You are welcome to take a photo of your watch before shipping and document a delivery that is damaged on the outside by the deliverer. We will deal with the damage caused by the shipment. We'll have the watch repaired.
Are there any documents, that I get?
The entertainment includes a free shipping box. You will receive this in the mail. In the box you will find an information letter, our cover letter as well as the terms and conditions and a mark for the watch. Please attach the marker to the clock in the form of a pendant. The trailer is with the information, which later serve the watchmaker. The box is padded and also contains a waterproof safety bag.
How is the packaging designed for shipping?? What do I have to consider?
You will find appropriate instructions in the packaging box sent. Before you send the watch, they should check the information on the order and read the terms and conditions. Both the terms and conditions and the data on the order are contained in the shipping box. They attach the marking in the form of a pendant to the clock. There is a number on the tag, which is later important for the watchmaker. Then fill the security bag with the and close it. Packed in the security bag, the watch is placed in the shipping box. The shipment is now ready for dispatch.
Is there a repair guarantee?
The guarantee is twelve months.
What are the costs for shipping?
The dispatch of your watch to the watchmaker is free of charge for you. For watches below a value of 1500 The return shipping is in euros 8,90 Euro. Watches that show the value of 1500 Will exceed euros with 19,90 Returned euros. The higher costs are calculated from the value shipping and the insurance fees.
What is meant by a free estimate? Is the offer necessary, to get my watch repaired?
The watchmaker receives the watch and measures the damage, before calculating the cost of a repair. You will receive the non-binding offer via email. At this point the decision is yours. Either you confirm the offer and your watch will be repaired or you decide against the offer and the watch will be returned. Both the status of the order and the progress of the repair can be tracked online. In order to have access to the areas you have to log in. Both the shipping to the watchmaker and the offer are free of charge for you.
How much do repairs cost the watch? What are the prices for the revisions?
We cannot provide lump sums. The offer depends on the type and complexity of the damage, which is measured directly by the watchmaker. The amount is also based on the prices of the spare parts. For example, having a high-quality brand watch repaired is more expensive than looking after a simple model.
How does it work with hidden costs?
There are no hidden costs. The pricing is transparent. The costs, that arise for the customer, are to have the clock repaired. Spare parts and return shipping will also be invoiced. If there are complications, while you get your watch repaired, then we will inform you about it. Take a look at our terms and conditions.
What happens if the offer is rejected? Do I have to get the watch repaired??
We make it our business to offer you a first class service, which has a good price-performance ratio. If the cost estimate is not satisfactory, then you will receive your watch for a chargeable return shipment. With the rejection, the invoice for the return will be sent to your email address. You can settle the bill with PayPal, Credit card, direct debit or bank transfer.
What happens if the offer is accepted??
By accepting you confirm the order. You will also receive an email notification for this. You can follow the status of the order online. After completion you will receive another email, which informs you that the watch is ready for dispatch. You can pay for the order directly on the Juwelle website.
The time it takes to have my watch repaired is set? Is there a fixed period in which my revision will be completed?
Have you sent a watch to the manufacturer for revision?, then you know the long waiting times. At Juwelle, we strive to keep waiting times short. The watches will be repaired as soon as possible. Unfortunately, it is not possible for us to specify exact periods, because we do not repair the clocks at Juwelle, but the work is done by a watchmaker. The processing takes between one and six weeks. However, we ask for your understanding, because the procurement of spare parts must also be included in the processing time. The revision time for products from our watchmaking partners is four weeks. Do parts of the watches have to be exchanged?, so the watchmaker is dependent on the manufacturer's delivery time.
Who will I have my watch repaired by??
The watchmakers are state-certified representatives of their guild. You have subject-related specializations.
I am dissatisfied with the repair. What can I do?
Are you dissatisfied with the services, you can contact us directly by email at: info@juwelle.de