Jewelry repair – Have jewelry repaired

JEWELRY REPAIR
NEAR

Find the right goldsmith in your area, to have your jewelry repaired. Talk to the goldsmith about your order here. Pay safely and conveniently here and hand in your jewelry personally on site.

JEWELRY REPAIR
FROM HOME

Send your request directly to us, to have your jewelry repaired. Assign us and pay safely and conveniently. We will pick up your jewelry from you and send it back to you after the repair.

JEWELRY REPAIR
NEAR

Find the right goldsmith in your area, to have your jewelry repaired. Talk to the goldsmith about your order here. Pay safely and conveniently here and hand in your jewelry personally on site.

JEWELRY REPAIR
FROM HOME

Send your request directly to us, to have your jewelry repaired. Assign us and pay safely and conveniently. We will pick up your jewelry from you and send it back to you after the repair.

Working for our customers

Working for our customers

Google Rating
4.5
Based on 115 reviews

That is what sets us apart

GOOD WORK

We have high standards when it comes to repairing jewelry and watches. We have therefore put together a team of goldsmiths and jewelry designers, who has years of experience in repairing jewelry.

LOVE OF DETAIL

It is important to us with every repair, Implement your wishes and pay attention to the details, use the right materials and tools, so that the repaired jewelry really lasts a long time this time.

FAIR PRICES

Due to the large number of jewelry repairs, we have simplified our way of working and thus offer a high quality standard at a fair price for you and our employees.

FAST PROCESSING

In our chat you will receive an answer to your question within seconds. We will answer inquiries by e-mail within 2 Hours. You will usually receive your repaired jewelry within 2 Weeks back.

Customer opinions about our service

I'm more than satisfied. Had problems at the beginning, because my payment didn't go through, but the service was super nice and everything could be sorted out super quickly. The result is really beautiful 😍. 1,5 Weeks for shipping to Berlin, Bearbeitung und Rücksendung -> also super schnell! Again and again!
Steffi S.
Steffi S.
18:27 27 Mar 24
Si N.
Si N.
11:46 14 Jan 24
The earrings turned out beautifully - as expected, I had jewelry gold plated at Juwelle last year (with very good success, Gold plating very durable!). I can really recommend this company!
Angela S.
Angela S.
15:52 19 Dec 23
I have now already 4. Have gold plating done via Juwelle. The website initially had a few bugs, but now everything works quickly and reliably. The price- Performance ratio has always been very good. Recommendation !
Hans-Georg D.
Hans-Georg D.
19:05 26 Oct 23
Within a week I had my earrings back. They look like new again!
Sarah B.
Sarah B.
08:56 20 Sep 23
Super nice engraving. Customer service was great too. Many Thanks!
Simone P.
Simone P.
08:33 23 Jun 23
My piece of jewelery lay in the closet for years because it was no longer beautiful, thanks to Juwelle it is beautiful again. It all happened very quickly and I spoke to a very competent employee who took the refurbishment of my piece of jewelry very seriously. I hardly recognized it. Now I wear it every day. The price for this work is really ok. I can only say, get your rings and necklaces out of the drawers and bring them back to life. Thank you very much
Barbara M.
Barbara M.
06:52 19 Jun 23
Super Service, top quality, my ring is like new again! Thanks a lot for this!
Katrin D.
Katrin D.
19:54 17 Jun 23
great service! I received a response to my question very promptly and I am delighted, how beautiful my newly gold-plated ring looks now.
A K
A K
19:50 17 Jun 23
great service! I was particularly impressed by the quality. Highly recommended!
Matthias H.
Matthias H.
22:58 25 Nov 22
Very beautiful. I had a couple of dear ones, but unfortunately silver earrings. The gilding worked fine, looks very high quality and I'm fashion forward again :-)
Rosa L.
Rosa L.
14:48 26 Apr 22
Unfortunately the gilding didn't last, but got a full refund, minus shipping costs
Alina K.
Alina K.
08:23 21 Mar 22
I had my necklace engraved and I'm super happy with it. Juwelle also had a question for me and the lady from customer service, was also super nice and accommodating. Simply great 👍
Lidia K.
Lidia K.
13:44 26 Feb 22
I am very satisfied with the service and the work of Mrs. Alexandra Möge. I am very satisfied with the service and the work of Mrs. Alexandra Möge.
Silvia T.
I am very satisfied with the service and the work of Mrs. Alexandra Möge.
17:09 27 Jan 22
Goods flawlessly gold-plated and TOP customer service! Anytime again and highly recommended, when favorite jewelry needs to be refurbished.
MKL Aus G.
MKL Aus G.
10:07 17 Jan 22
Joe P.
Joe p.
09:23 25 Dec 21
I am very satisfied with the service from Juwelier. The shipping there- and back worked smoothly, the processing of my order went very quickly. In addition, one was always informed about the steps to be taken. I found that very serious. My earrings were gold plated, after the old gilding had become thin in some places. Now they are very beautiful again. I would definitely recommend Juwelier and place an order here again.
Monika F.
Monika F.
22:55 20 Dec 21
Sven E.
Sven E.
07:20 20 Dec 21
I have a stainless steel ring gold plated, The ring looks great, and the gold layer is also beautifully solid.
Dorothee A.
Dorothee A.
11:11 08 Nov 21
Berna E.
Bern E.
19:23 10 Sep 21
Peter R.
Peter R.
09:42 05 Sep 21
M und K
M and K
10:20 20 Aug 21
Implemented quickly and beautifully!
Franziska H.
Franziska H.
08:39 09 Aug 21
my rose gold-plated hoop earrings and ring now look beautifully real again after the 14 carat gold plating. The delivery was made with the PERSONAL DELIVERY option. I still have some gold-plated jewelry, which I will leave to Juwelle for processing. You have to work with approx. 2 Allow weeks for processing. I express my complete satisfaction.
Margit A.
Margit A.
12:08 16 Jul 21
The gold plating looks super nice. The processing was also very quick, despite holidays. I can really only recommend it.
Simone und Johannes T.
Simone and Johannes T.
20:04 28 May 21
Albert B.
Albert B.
04:41 16 Mar 21
Christina C.
Christina C.
15:55 15 Mar 21
It took a while, until the jewelry was with me again, but he looks beautiful. The gilding turned out great. Now I will wear the jewelry a lot more often.
G W
G W
18:55 13 Mar 21
I had a Pandora Charm rose gold plated because it was only available in silver and yellow gold. Everything worked out very well. However, the communication could still be fine-tuned. It was a gift, was great.
Oli Z
Oli Z
06:43 15 Feb 21
The service is great!! , am now the happy owner of a gold-plated one-off piece, Everything went really quickly and thanks to the email contact you know exactly how far the job is :) Thank you very much!!
Fye_D.
Fye_D.
18:26 05 Feb 21
Great service. I had my beloved silver ring gold plated because I no longer wear silver jewelry. It turned out really beautiful. Thank you for the great job.
Diana B.
Diana B.
19:11 25 Jan 21
Gold plating on a ring worked super quickly and smoothly. Ordered the ring from Amazon and had it sent there directly. Assignment also worked without any problems, because I have my order number in the package "packed" have (Use the gift option on Amazon). I can too 100% recommend.
Sonja R.
Sonja R.
13:30 29 Dec 20
Very friendly contact , great service
Anette F.
Anette F.
17:38 28 Dec 20
The communication in advance was friendly and very informative. The work was carried out quickly and cleanly. We'd love to do it again
Sönke M.
Sönke M..
16:02 28 Dec 20
I personally find the website very hard to get used to, but I was helped very well with a phone call. The gold-plated ring was on the way back very quickly and is, exactly as described, gold-plated and again very beautiful. thanks for that!
Maike G.
Maike G..
21:34 27 Dec 20
very friendly contact, fast processing, nice result when gilding. thank you very much.
Jessica S.
Jessica S.
18:28 26 Dec 20
I left my favorite earrings mountain gold. I am so excited about how you look now. I couldn't have imagined it better. They look like new. Before they were silver and the silver was already a little off. Now it just has to last a long time. Thank you!
Viktoria G.
Viktoria G.
07:06 16 Dec 20

Jewelry repair options

reasons, to have jewelry repaired, are diverse. When the clasp of silver- or the gold chain broke or the chain itself broke, is that more than annoying. But the broken clasp and the chain can be replaced or repaired. A jewelry repair is not a problem here.

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Also, when the size of a ring is no longer suitable, this can be made larger or smaller by a specialist. A professional change of the ring size conjures up your favorite ring again in a short time. Nobody has to be satisfied with it either, when the jewelry has lost its original shine, it is darkened or discolored. The jewelry can be refurbished and cleaned. Master goldsmiths are able to, to make individual jewelry, such as unique engagement- and wedding rings. In addition, you can also refurbish old pieces of jewelry, change or repair. When it comes to having jewelry repaired, we are your competent partner.

Valuable precious metals need careful handling, Hardly anyone else understands this craft so well, like a goldsmith's shop. Often a nice, but old jewelry can be easily reconditioned or repaired. Since more than 25 For years, the jewelry is neatly and professionally processed by master craftsmen in the in-house workshop. State-of-the-art technology meets years of experience. This means that the right solution is always found for the broken or aging piece of jewelry.

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Remove deep scratches in the jewelry

Favorite jewelery is of course often worn. So it's not surprising, that it is worn out in everyday life and is not spared from scratches. The structure of the surface can change significantly over time. A cleaning bath for silver- or gold jewelry is no longer sufficient in these cases.

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However, deep nicks and scratches can also be removed in the goldsmith's workshop. Here, the surface is completely refurbished according to the individual customer requirements. When the bump removal is complete, can the surface, as desired, either matted or polished.

There are many reasons, that can lead to it, that a piece of jewelry needs to be repaired. Reasons for the jewelry repair can be for example:

– The chain has broken and should be brought back together
– The clasp of a bracelet no longer works and should be replaced
– Over time, the gold plating of the jewelry has faded and it should shine in new splendor

No matter what reason there is to have jewelry repaired, we are happy to do this for you. Even when it comes to it, to knot the pearl necklace again, to refresh a matt finish, or to replace a lost stone in a ring - we are your competent contact for jewelry repair and look forward to it, to create an individual offer for you. Of course, this offer for jewelry repair is free of charge for you and is an integral part of our customer service. So contact us at any time, when jewelry repair is necessary or jewelry needs to be freshened up.

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Tarnished jewelry: What can I do?

The problem is particularly well known with silver jewelry. The silver reacts over time with the oxygen and sulfur contained in the air because of the copper it contains. This effect is enhanced by wearing the jewelry, because the body also contains sulfur.

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As a consequence, the precious metal turns dark over time. There are even gold alloys, who are struggling with this problem.

However, silver can- and gold jewelry can be easily cleaned and the dark color removed. So the jewelry shines again in new splendor. In order to maintain the protection permanently, A subsequent rhodium-plating or gold-plating of the piece of jewelery is recommended.

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How exactly does the ring size change work??

Having jewelry repaired often involves changing the ring size. Around a ring, which is made of precious metal, There are two ways to zoom in or out. Call, that are seamless, can be reduced in a special machine, by compressing them. An enlargement is possible here by pulling it apart.

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Seamless rings are usually such, that were industrially manufactured and have no stone trim. With this variant, the ring can only be enlarged or reduced in small jumps. With rings, which have a solder joint or a stone trim, can thereby be enlarged, that in the ring further material made of the same alloy, like the original, begins. Then this is soldered. To make the ring smaller like that, some of the material is taken away. This does not change the original thickness of the material.

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ANY QUESTIONS? USE OUR CHAT.

The ring width can be changed for all rings?

In general, it is possible to enlarge or reduce each ring. It just has to be observed, that rings, which have a large number of stones, cannot be bent in this area. Therefore these cannot be adjusted for the new diameter of the ring. These rings are then somewhat oval in shape after they have been changed. Call, where soldering is not possible, can be provided with an insert. Having jewelry repaired leaves a multitude of options open.

Rhodium-plated or gold-plated jewelry can also be repaired?

It is usual, the rings are subsequently rhodium-plated or gold-plated, that are industrially manufactured. These are especially rings with a gold alloy and a low fineness, for example silver jewelry or 333 Pieces. This is a galvanic coating, which prevents, that the jewelry turns black or discolored.

It also intensifies the color tone. To repair a broken chain or to change the ring size, the jewelry usually has to be exposed to extreme heat. The coating burns during this heating process. Is it the wish, then rhodium plating or gilding of white gold can be used- or silver jewelry but be redesigned. Contact us, to have jewelry repaired.

Is it possible to repair the clasps of bracelets and chains??

Having jewelry repaired is often necessary for closures. In the case of bracelets and chains, the lobster clasps or spring rings are the most common types of clasps. Here sits a steel spring inside, whose tension can be lost over time. It is not possible, to replace this little spring.

However, it's not a problem at all, replace the spring ring or the carabiner with a completely new one. This can be done quickly and easily. Many other closure techniques are also available, which can also be repaired without problems. We are also happy to provide you with toggle fasteners, Box locks and bayonet locks have a corresponding offer and advise you extensively on this and on the subject of jewelry repair.

In 3 simple steps to get jewelry repaired

1. Submit a repair request

Click the button “Request repair” and you get to our repair request form. You enter there, what exactly we should repair. At best, upload photos for us.

 

2. Cost estimate with exact dates for the repair

After we have carefully checked your details about the repair, we will send you a cost estimate by email and tell you the duration of the repair.

 

3. Send jewelry for repair

Send us your jewelery for repair in a well insured package: fruittune in Regensburger Str. 25 in 12309 Berlin. We are also happy to pick up your jewelry with our jewelry shipping service.

After we have received your jewelry, we will send you a notification of receipt. As soon as your jewelry is repaired, we will send it back to you with our jeweler shipping service.

 

Google Rating
4.5
Based on 115 reviews

Why jewelry repair is worth it

PERSONALLY

Instead of buying new jewelry, it is worth having jewelry repaired. After all, memories from your vacation hang on your jewelry, from the family and your partner. It is therefore worth repairing jewelry.

SUSTAINABLE

By having your jewelry repaired, you protect the environment. The less new jewelry is produced, the less water and important soil materials are consumed. You are doing something good for the environment.

QUALITATIVE

Qualified goldsmiths and jewelry designers work for us, who have been doing their craft for decades and have done a variety of repairs. So the repair is at a high level.

UPCYCLING

We have listed products in our shop, made from materials already in use, to do something good for the environment. We have carefully selected the upcycling products from special designers.

Change of jewelry

There is also the case, that a piece of jewelry is still intact, jewelry repair is therefore not necessary, but the customer wishes, change it a little. We can help you with that too.

This includes, for example:

Changing the ring size: When the ring has not been so good for a long time, as at the beginning, then this can be set to the current finger size. It is totally normal, that fingers change over time. They can get thinner or thicker, or the bones of the fingers have grown stronger over time. So that this doesn't mean the end of your favorite ring, A jewelry repair or the adjustment of the ring size can be the solution here.

An ear stud, that was a gift, do not like, because earrings are actually preferred to be worn. this is no problem, because the plug can be changed this way, that he will become his new favorite earrings. And this is even possible in the opposite direction.

Those who prefer to wear studs than earrings, can also change this. Ear hangers can also be replaced by flap closures.

Grandma's pearl necklace, an heirloom, is beautiful but it doesn't match her style at all. The necklace can be attached to a few precious objects such as precious stones without any problems, Pearls or other pieces of jewelry are a new look gift. But it is also possible, Processing the chain into earrings or conjuring up a new bracelet from it. There are hardly any limits to creativity here. We're glad, Discuss your individual wishes with you and then fulfill them.

You can use our contact form to let us know about all your jewelry needs, for example, if the wedding ring is to be equipped with an additional diamond on the tenth wedding anniversary. We take care of every request and will treat every piece of jewelry with the greatest care and attention to detail. This applies both to this area and to jewelry repair.

ANY QUESTIONS? USE OUR CHAT.

We still offer these services

Jewelry repair

Jewelry repair is an option for almost any type of jewelry, no matter, whether diamond jewelry, Colliers, pendant, Rings or chains. The innovative process of soldering with the laser also makes it possible, to be able to have further jewelry repaired.

 

Umarbeitungen

We are happy to refresh all kinds of jewelry. Earrings can be made into pendants, White gold can arise from yellow gold, shorten a chain or enlarge a ring. This is how an old favorite is turned into a completely new piece of jewelry. If desired, the jewelry can of course also be matted or polished.

 

New products

On request, we will be happy to make a completely new piece of jewelry for you. Often an existing piece of jewelery is enough for us as a template, a sketch or a photo.

 

Raising pearls

We are happy to take over the winding of your aging pearl necklace. No matter, with or without a double knot. Lost pearls can also be replaced and older clasps exchanged.

 

Fassarbeiten

Would you like to add a diamond to a pendant or a ring or a completely different piece of jewelry, then we will be happy to help you. In addition to a diamond, an artificial stone or other precious stones can of course also be set.

 

Jewelry cleaning

Like everything else, that are worn, the jewelry must also be cleaned from time to time. You are welcome to bring your old jewelry to our branch for cleaning. The price for this is calculated depending on the size of the piece of jewelry and the effort. On average, the cost is between five and 20 Euro. It is also possible at the same time as cleaning, have the jewelry repaired.

It can come to that, that over time the jewelry will darken or show other soiling, which can no longer be removed by hand. We are also happy in this case, To be your contact. Almost every piece of jewelry, no matter, whether gold or silver, can regain its original shine. It is best to send some photos of the jewelry with the information, whether there are pearls or stones. We will then be happy to provide you with an indication, how a cleaning should work here.

We are here for you, whether in jewelry repair or other services.

 

engraving

Engraving is particularly common in the area of ​​the rings. But it's not a problem for us, to have even the most absurd objects engraved. Data, Initials or names on a riding stick, a plate or a trophy - we make all of this possible for you.

Engraving of pictures

Who wants to immortalize his family in a trailer, all you need is a simple picture. This image is then scanned in and placed on a circular plate, a square plate or a pendant in the shape of a heart. A great and very individual gift idea.

Watch repair

Of course, jewelry repairs also apply to watches. It is the same with the repair of clocks, that each, which is currently still in production, can also be replaced, complete if necessary. However, the watch is no longer produced, then individual components need to be repaired. The manufacturers of high-quality watches take care of their repairs themselves. We are happy to repair all other watches with our watchmaker or cooperating partner workshops. As a rule, there is first a cost estimate in advance of the repair.

Major overhauls

A good watch should be presented to a jeweler once a year, so that this can be checked. In this way, serious problems or errors can be identified and remedied at an early stage.

Battery change

Replacing batteries is usually not a problem. Clocks, that are waterproof, could, however, lose this property after replacing the batteries. Therefore it is recommended, that only professionals open waterproof watches. On the other hand, we are happy to carry out a simple battery exchange directly on site. Is the watch waterproof?, this is sent to a watchmaker. For this, the costs are slightly higher and the time required is greater.

Limb shortening

When the bracelet on a watch is too short or too long, we are happy to take over the removal of individual links from the watch for you. We adjust the length exactly to your wrist, so that the watch can be used immediately.

 

 

Additional Services

The purchase of old gold: We buy old gold. This includes all items, that are made of gold. We are particularly happy to accept defective and worn gold pieces. Do you want to have jewelry repaired no longer take advantage of this, the sale is worthwhile. The price of the purchase depends on the current price of the gold, which is re-determined every day on the world's stock exchanges. We weigh the gold and then offer you a price, depending on the current gold value. The payment will be made after you have submitted your contact details.

Wedding service

Couples, who have been married for a long time, can have their wedding rings freshened up with us. It is recommended the rings, no matter if glossy or matt, already after 12 Months to refresh for the first time. Also, if necessary, to have the jewelry repaired, we are there for you.

You need help, to get jewelry repaired? Or have a piece of jewelry, that needs to be cleaned? Have a chain, that is too short or too long or has a broken fastener? None of this is a problem. Send us your defective piece of jewelry by post. Whether real jewelry or costume jewelry does not matter. We are happy to take over
Jewelry repair.

On the repair slip, which you can download in advance, should you go for that
Briefly describe the defect or fault in jewelry repair. Upon receipt, we will carry out a professional assessment and prepare an individual offer for you for jewelry repaired.

Having jewelry repaired always has something to do with trust, because these are precious objects. We have many years of expertise in having jewelry repaired and always assure you of the greatest quality and care.

Good reasons, to get jewelry repaired

You are not sure, whether you should have jewelry repaired or buy a new piece of jewelry straight away? There are good reasons for having jewelry repaired:

  • sustainability
  • Memorable
  • unique design
  • high value
  • to inherit

As you see, There are many reasons to have jewelry repaired. No matter, which of the reasons mentioned applies to you, we're glad, To be your competent contact for jewelry repair.