Questions about our service

Juwelle offers you the professional gold plating service in German jewelry quality.

And that is how it works:
a) Choose the gold plating for your jewelry in this one Listing and order the gilding directly.

b) Now check your email inbox. There you will find the email with your order confirmation including shipping information. If you have opted for a collection from you via UPS, so we take within 24 Hours after receipt of order contact you regarding. Pick-up address and pick-up period.

When you send your jewelry to us, then pack your jewelry in a package and send it sufficiently insured to:

fruit tune
Regensburger Str. 25
12309 Berlin

c) As soon as we have received the payment, we can process your order. After receiving your jewelry, we gild it within 5 to 10 Working days. When you need faster gold plating, Please talk to us. We will surely find a solution.

d) After the gold plating, we will send you your gold plated jewelry back.

We gild in 18 and 23 Carat yellow gold as well 18 Karat Roségold.

We gild in principle with 23 Carat yellow gold. After the gilding, we apply a colored gold bath. This either has 18 Carat or 23 Karat.
18 Karat looks lighter and more subtle, 23 Carat more yellow and intense.
The quality is the same for both.

Jewellery, the one made of stainless steel, Is made of silver or gold, can be gold-plated. We can arrange the gold plating of jewelry from other basic materials with you in an individual way inquiry clarify.

The price of gold plating depends on the size and the base material (stainless steel, Silver or gold) of the piece of jewelry or watch as well as the desired gold plating (Yellow gold or rose gold). The gold plating of jewelry starts at 24,00 €, the gold plating of the entire Apple Watch 309,00 €.

Please send us after your order in Jewel gilding shop Your jewelry insured in the amount of the original price in one Package (no envelope!) and with your order number:

fruit tune
Regensburger Strasse 25
12309 Berlin

As soon as we receive your jewelry, we will inform you by email.

If possible, please pack your jewelry in the original packaging for safe transport. fruittune UG (limited liability) takes over no liability for damage or loss Your sent jewelry and watches to fruittune UG (limited liability).
You are welcome to have your jewelry and watches picked up by UPS for fruittune UG 9,80 Commission euros. This means that your jewelry and your watch are adequately insured. You can select this shipping option during your order. After ordering, we will contact you regarding. the pickup.

And, an engraving is also visible on the gilding. We gild in the best German jeweler quality with a layer thickness of 5 to 7 Micrometer. However, this layer thickness cannot cover an engraving.

Juwelle gilds all combinations of the Apple Watch made of pure stainless steel. Because the Apple Watch Sport is covered with a non-conductive layer, this cannot be gold-plated. The black stainless steel Apple Watch cannot be gilded either.

Please order the gold plating of your Apple Watch in this first Listing.
You have two options for shipping:
a) You ship your Apple Watch yourself. Please take care, that you receive the shipment up to the original price of the Apple Watch assure and enclose your order number with your Apple Watch. Please send your Apple Watch to:

fruit tune
Regensburger Strasse 25
12309 Berlin

As soon as we receive your Apple Watch, we will inform you by email.

b) You have your Apple Watch picked up from your home by UPS. This is the safest and fastest way. We will discuss the details with you after you have placed your order. If possible, please pack your Apple Watch in the original packaging for safe transport.

No. Please order via the Jewel gilding shop and send your jewelry insured an

fruit tune
Regensburger Strasse 25
12309 Berlin

We would be happy to have your jewelery collected from you with sufficient insurance via UPS. You can select pick-up during the ordering process.

As soon as we receive your jewelry, we will inform you by email.

And, this works out. However, additional shipping costs and customs fees may apply for non-EU countries, which we have to invoice you.

a) We gild in German jewelry quality.
b) We work with the process of galvanization. Only this guarantees high quality gold plating and years of durability, if our care instructions are followed. You will receive the care instructions with your gold-plated jewelry and you can too here call.
c) We gild with a layer thickness of 5 to 7 Micrometer (µm). A long shelf life is possible with this layer thickness.
d) Your wishes come first. We offer you the best service and we are always working on it, to fulfill everything to your complete satisfaction. If you have individual requests, which are not offered on our website, so to contact Us please. We'll surely find opportunities, Realize your gilding.

Telefonberatung?
030-23-53-95-77

reachability: 10-15 Clock